International Clients Relationship Manager

We are looking for a dynamic and experienced International Clients Relationship Manager.

About the company

RedBrik.com is a dynamic real estate development firm, specializing in the buying and selling of residential and commercial properties, the company focuses on prime locations in Noida, Vrindavan & Ahmedabad. In addition, we offer specialized services in deals involving stressed assets, providing clients with unique investment opportunities.

Key Responsibilities

• Manage and update all international leads through the company’s CRM system with complete accuracy.
• Conduct timely follow-ups with Australian clients and NRI prospects to maintain engagement and trust.
• Drive the complete sales cycle-from lead generation to deal negotiation and closure - ensuring smooth coordination at every stage.
• Coordinate virtual meetings and property presentations to showcase ongoing projects effectively.
• Track lead progress, ensure quick responses, and maintain a high conversion ratio.
• Collaborate with sales and marketing teams for lead nurturing and promotional activities.
• Prepare daily and weekly reports on lead status, follow-ups, and client responses.
• Handle client queries professionally and escalate important cases to management when needed.
• Maintain a strong understanding of project details, pricing, and offers to ensure precise communication with clients.

Requirements

• Graduate or postgraduate in Business Administration, Marketing, or a related field.
• 2-4 years of experience in real estate sales coordination, CRM handling, or international client management..
• Candidates having prior BPO experience with exposure to Australia, UK, USA, Canada markets will be preferred.
• Excellent English communication skills.
• Strong command of CRM tools, Excel, and online meeting platforms (Zoom, Google Meet,etc.).
• Ability to manage multiple priorities across international time zones with efficiency.
• Energetic, well-presented, and comfortable dealing with high-value clients across time zones.
• Ability to multitask and work efficiently in a fast-paced, target-driven environment.
• Prior exposure to NRI client segments will be an added advantage.