Privacy Policy

This Privacy Policy explains how RedBrik (“RedBrik”, “we”, “our”, or “us”) collects, uses, shares, and protects your information when you use redbrik.com and related pages (the “Site”), submit lead forms, or interact with our ads and communications. By using the Site or sharing information with us, you agree to this Policy.

1. Who We Are & Scope

Entity: RedBrik, operating as RedBrik
Registered Address: CSQ-02, First Floor, Country Square, Omaxe Eternity, Vrindavan, Uttar Pradesh<
Email: info@redbrik.com | Phone: +91-9710-560-560

This Policy applies to our website, landing pages, online forms, ads (Google, Meta, etc.), phone/WhatsApp/SMS/email support, and CRM operations.

2. What We Collect

a) Information You Provide

Contact details (name, phone, email)
Preferences (property type, budget, location, timeline)
Notes/messages sent to us
Documents voluntarily shared (e.g., KYC, PoA, loan assistance)
Communication preferences and consent choices

b) Information Collected Automatically

Device & log data (IP address, browser, OS, pages visited, timestamps, referrer)
Cookies & identifiers (e.g., Google Ads gclid, UTM parameters, Facebook Click ID)
Approximate location (derived from IP or browser settings)
Session events (clicks, form interactions, errors)

c) Information From Third Parties

Advertising/analytics partners (Google Ads/Analytics, Meta)
CRM/enrichment tools (e.g., Kylas/Zoho)
Public or partner listings and RERA verification data

3. How We Use Your Information

Respond to enquiries and share verified listings
Provide property recommendations and schedule visits
Assist with bookings, developer/bank introductions
Send confirmations, updates, and service notices
Improve our site and services
Run advertising and remarketing campaigns (Google, Meta, etc.)
Ensure security, detect fraud, and comply with law

4. Cookies & Similar Technologies

We use cookies, pixels, and tags for site functionality, analytics, and ads. You can manage cookies via your browser or opt-out tools below:

Google Ads Settings
Google Analytics Opt-out Add-on
eta Ad Preferences

5. Lead Forms, WhatsApp & Calling Consent

By submitting forms or contacting us, you consent to receive calls, SMS, WhatsApp, and emails for property-related assistance. You may opt out anytime by replying “STOP” or emailing info@redbrik.com.

6. Sharing Your Information

Service Providers: CRM, hosting, SMS, analytics, verification partners
Developer/Bank Partners: For site visit or loan assistance
Legal/Compliance: When required by law or to protect rights
Business Transfers: During mergers or acquisitions

7. Data Retention

Lead/enquiry data: 36 months from last interaction
Transaction data: 7–8 years (per legal requirements)
Analytics cookies: per provider’s default duration

8. Security

We implement encryption, access control, and secure data handling. However, no system is 100% secure. Please notify us immediately of any suspected breach.

9. International Transfers (NRI Buyers)

Your information may be processed outside India. We use contractual and industry safeguards to ensure lawful transfers.

10. Your Rights

Access, correct, or delete your data
Withdraw consent or restrict processing
Opt out of direct marketing and cookies
Request data portability

Email info@redbrik.com with the subject “Privacy Request” to exercise your rights.

11. Children’s Privacy

Our services are not directed to individuals under 18. Contact us if a minor’s data was shared inadvertently.

12. Third-Party Links

We may link to external sites. Please review their respective privacy policies.

13. Updates to This Policy

We may update this Policy periodically. The “Last updated” date reflects the latest version.

14. Contact & Grievance Redressal (India)

Grievance Officer: [Name]
Email: info@redbrik.com
Address:CSQ-02, First Floor, Country Square, Omaxe Eternity, Vrindavan, Uttar Pradesh
Working hours: Mon–Fri, 10:00–18:00 IST
Phone: +91-9710-560-560